Shipping Policy

All orders are handled and shipped from our warehouse. Please expect longer time for your order to be processed during holidays and sale seasons.

We process orders from Monday to Friday. Orders will be processed within 3-10 business days from the order date and shipped the next day after the processing day. Please be aware we do not ship on weekends.

Once your order has been made, we cannot cancel it, if you need to change the delivery information, please contact us as soon as possible. Once the order is processed, we will not be able to make any changes.

How long will it take for me to receive my order?

Once you place your order, please wait between 1 and 3 business days for us to process your orders. After that, delivery will vary based on your location. Please note that due to COVID-19, orders might be delayed to ensure maximum safety. Below, we provide you with estimated delivery times by country:

UK: 7-14 business days Europe: 7-14 business days USA: 7-15 business days Canada: 7-16 business days Central America: 10-25 business days Australia / New Zealand: 10-26 business days Other countries: 11-30 business days In exceptional cases, an order may take longer than usual. In this case, the delivery can take up to 40 business days. If you experience any unusual delay in the delivery of your order, feel free to contact our customer service, and we will be pleased to assist you in solving any problem.

We appreciate your understanding and patience during these tough times and strive to provide you with the best shopping experience possible.

We will provide you with a tracking number so you can monitor your order status in real time and stay informed about the delivery progress.

Information about the coronavirus.

We have adapted our working process to be able to continue working from home and shipping normally despite the situation. We can keep sending our orders with total normality to any part of the world. So don't worry, your order will arrive without problems!

Thank you for being here!

(All instances of "Catherine" have been replaced with "Catherine")